Privacy Policy

Last updated: January 4, 2026

FyreSkye Digital LLC ("FyreSkye Digital," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, communicate with us, or engage our services.

1. Who We Are

FyreSkye Digital LLC is a professional services firm providing digital strategy, systems consulting, and performance-focused support to businesses. We work closely with our clients through direct engagement, intake processes, and ongoing communication to deliver tailored services aligned with their operational and growth objectives. As part of our work, we collect and process information necessary to communicate effectively, manage client relationships, and deliver our services responsibly.

2. Information We Collect

We may collect the following types of information:

a. Information You Provide Directly

  • Name
  • Email address
  • Company name
  • Contact details
  • Information submitted through intake forms
  • Messages sent via website chat or email
  • Information shared during consultations or service delivery

You are not required to provide personal information unless you choose to engage with us or request services.

b. Information Collected Automatically

When you visit our website, certain information may be collected automatically, including:

  • IP address
  • Browser type
  • Device information
  • Pages visited and time spent
  • Referring URLs
  • Interaction data

This information is collected using cookies and similar technologies.

3. How We Use Your Information

We use the information we collect to:

  • Respond to inquiries and communicate with you
  • Provide and administer our services
  • Process intake and onboarding
  • Schedule meetings and consultations
  • Maintain chat conversations and support requests
  • Improve website performance and usability
  • Analyze website traffic and user behavior
  • Comply with legal and contractual obligations

We do not sell your personal information.

4. Tools and Service Providers

We use trusted third-party service providers to operate our business and website. These providers may process personal data on our behalf in accordance with their own privacy policies.

a. HubSpot

We use HubSpot for:

  • Website analytics
  • Customer relationship management (CRM)
  • Forms and data collection
  • Website chat functionality
  • Email communication

HubSpot may use cookies and similar technologies to support these services.

b. Google Analytics (GA4)

We use Google Analytics 4 to understand how visitors interact with our website. GA4 collects anonymized and aggregated usage data to help us improve site performance.

c. Microsoft Services

We use Microsoft Office 365 and Microsoft Clarity.

  • Microsoft Office 365 is used for internal communications and document management.
  • Microsoft Clarity helps us understand user interactions through aggregated and anonymized usage insights.

5. Cookies and Tracking Technologies

We use cookies to:

  • Enable essential website functionality
  • Maintain chat sessions
  • Analyze website traffic and performance
  • Improve user experience

Where required by law, you will be asked to provide consent before non-essential cookies are used. You may manage your cookie preferences through our consent banner or browser settings.

6. Chat Communications

If you use our website chat:

  • A cookie may be used to maintain the conversation as you navigate between pages.
  • Chat interactions may be processed by our chat service provider, HubSpot.
  • Chat data is used solely for communication, support, and service purposes.

7. Legal Bases for Processing (GDPR)

For individuals located in the European Economic Area (EEA) or United Kingdom, we process personal data based on one or more of the following legal bases:

  • Your consent
  • Performance of a contract or pre-contractual steps
  • Legitimate business interests
  • Compliance with legal obligations

8. Data Retention

We retain personal information only as long as necessary to:

  • Fulfill the purposes described in this policy
  • Comply with legal and contractual requirements
  • Resolve disputes and enforce agreements

9. Your Rights

Depending on your location, you may have rights regarding your personal information, including:

  • Access to your data
  • Correction of inaccurate information
  • Deletion of your data
  • Restriction or objection to processing
  • Withdrawal of consent

To exercise your rights, contact us at ignite@fyreskyedigital.com.

10. Data Security

We take reasonable administrative, technical, and organizational measures to protect your personal information. However, no system can be guaranteed to be 100% secure.

11. International Data Transfers

If you are located outside the United States, your information may be transferred to and processed in the United States or other jurisdictions where our service providers operate.

12. Children's Privacy

Our services are not directed to individuals under the age of 13, and we do not knowingly collect personal information from children.

13. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised "Last updated" date.

14. Contact Us

FyreSkye Digital LLC

PO Box 492791

Keaau, HI 96749

United States

Email: ignite@fyreskyedigital.com